Since each piece is made to order, the production time may vary. Typically, it takes 2-3 days for our artisans to create your customized jewelry. Once it is ready, we will ship it to you using a secure and reliable shipping method. You will receive a tracking number to monitor the progress of your shipment.

To keep your jewelry looking its best, we recommend following these care instructions: Avoid exposing your jewelry to harsh chemicals, such as perfumes, lotions, and cleaning agents. Remove your jewelry before engaging in activities that may cause damage, such as swimming, exercising, or household chores. Store your jewelry in a clean, dry place, preferably in a jewelry box or pouch to prevent scratches and tarnishing. Regularly clean your jewelry using a soft cloth to remove any dirt or oils.

If you need to cancel your order, please contact our customer support at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that if your order has already entered the production phase, it may not be possible to cancel it.